We’ve compiled answers to the most common questions to help make your shopping experience smooth and worry-free. If you still have questions, feel free to reach out to our support team.

Order & Shipping

What is the order cut-off time?
Our order cut-off time is 3:00 PM (GMT).

What is the handling time for orders?
1–2 business days (Monday–Friday).

What is the transit time for orders?
2–4 business days (Monday–Friday).

Returns & Refunds

What is your return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Is there any restocking fee for returns?
No, we do not charge any restocking fee.

What is the refund processing time?
Refunds typically take up to 10 business days to process.

Payments

What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, Union Pay, Shop Pay, PayPal, Google Pay.